$6 Flat Rate Shipping & Handling to USA
$6 Flat Rate Shipping & Handling to USA
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FAQ

Where does the name 'Carl Wesley' come from?

Most designers use their first and last names to name their clothing line, but I didn't really like the way 'Carl Brazel' sounded for my clothing label. My partner suggested I use my first and middle name (Carl Wesley) instead. It had a nice ring to it and it stuck.

What is your background?

I grew up in a small farm town in downstate Illinois. I've been sewing since I was five years old and designing clothes since I was a teenager. I was inspired to start making clothes after seeing Project Runway (p.s. season four winner Christian Siriano is still my favorite designer!). I am mostly self taught as a fashion designer and seamstress, but I have some college coursework in patternmaking and garment construction. Believe it or not, my undergraduate degree is actually in social work! Currently, I live in the Chicago suburbs with my partner. I have a sewing studio in my home where I spend most of my time. 

Where is the clothing produced?

Currently, I cut and sew every piece on demand at my home in the Chicago suburbs. Domestic manufacturing is very important to me, so as my brand grows, I intend to have every piece cut and sewn in the USA, and in the Midwest as much as possible. 

Where is Carl Wesley sold?

My line is sold exclusively online at this website and at CarlWesley.Etsy.com. All items ship directly from me.

Do you take custom orders?

Yes! Please contact me via email me at Wes@CarlWesley.com, or message me on Instagram or Facebook. Please note: custom orders are often more expensive than my ready-to-wear collection because of the additional pattern work or special materials required.

How does shipping and handling work?

I ship all items worldwide with First Class service from the United States Postal Service. Domestic orders are usually delivered within 3 business days of shipping. International orders are delivered within 7 to 21 business days. I charge a flat rate of $6 for domestic shipping and $20 for international shipping. I now ship everything in 100% sustainable and recycled packaging - please do your part and reuse or recycle the packaging!

How long does it take to produce my order?

Most orders are cut and sewn in about 3 - 5 days. However, please allow up to 2 weeks lead time depending on current order volume. Your items are cut and sewn special just for you! It's worth the wait, I promise!

What is your return policy?

Clothing:

I allow returns with a full refund for any reason on clothing items.Item must be in resellable condition and refunds will be granted after inspection. Please contact me within 7 days of order receipt at Wes@CarlWesley.com. Item must be shipped back to me within 14 days of order receipt. You are responsible for paying the return shipping.

Underwear:

I cannot accept returns on underwear for obvious reasons. If you receive underwear that is damaged or you feel that it is poor quality, please contact me at Wes@CarlWesley so that I can remake the item or refund your money. For sizing problems the item will be remade in the correct size but you will have to pay shipping on the new item.

Custom Orders: 

Refunds and returns will be granted on a case by case basis. Please email me at Wes@CarlWesley.com. 

Are you looking for models?

I'm always looking to work with new models and influencers! Please contact me at Wes@CarlWesley.com or message me on Facebook or Instagram.